Shipping Policy
Order Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders received after 17h00 will be processed the next business day.
Shipping Rates and Delivery Estimates
-
Domestic Shipping (Belgium)
- Standard Shipping: Free for orders over €100, €9.50 for orders below. Delivery within 1-2 business days after order processing time.
-
Domestic Shipping (Netherlands)
- Standard Shipping: Free for orders over €100, €9.50 for orders below. Delivery within 1-2 business days after order processing time.
-
Domestic Shipping (EU*)
- Standard Shipping: Free for orders over €200, €15.00 for orders below. Delivery within 3-5 business days after order processing time.
-
International Shipping (outside EU)
- We currently do not provide shipping outside of the EU.
We are currently not shipping to the following countries:
- Armenia
- Cyprus
- Georgia
- Guadeloupe
- Mayotte
- Réunion
- Turkey
Order Tracking
- A confirmation email with tracking information will be sent once your order has shipped.
Returns
Please read our detailed return policy here. Below are some key points from that policy:
- Returns accepted within 14 days of purchase. Items must be in original condition.
- To request a return, contact us at info@laperlesauvage.com.
Service Interruptions
- Delays may occur due to unforeseen circumstances. We will notify customers of any significant delays.
For more details, please contact our customer service at info@laperlesauvage.com.